FAQ

Your Questions. Answered.

Who we are
and what we do?

We are a leading - edge software company. We transform businesses with powerful and adaptable digital solutions that satisfy the needs of today and unlock the opportunities of tomorrow. We aim at making business management easier with a one stop digital place to store and access all company data. We help you streamline every Human Resource action within the company, making it possible for the end user to concentrate more on their business.


What differentiates Ritriox? Why Should I Choose You?

We are a committed partner with a strong focus on service. We pride ourselves on our ability to understand your business and your customers so that we can customise our service to you and ensure that you are able to provide that same commitment to your customers. We are dedicated to providing predictability of service, cost certainty, and responsiveness. Our organisational maturity, extensive senior talent, expertise, and effective systems will help you achieve your business goals.

What is your customer geography?

We provide our services to customers from all over the world; our key markets are India, USA, Australia, New Zealand, and countries in Central and Western Europe.

Should I be familiar with the technical details to work with you?

There is absolutely no need for this. You do not have to be an expert in software development because, actually, we are. We are ready to explain to you all unclear moments and the essence of all stages while working on the project. All you need is a clear vision of what objectives you want to achieve using the desired software product. Therefore, you just have to focus on your needs, and we will help you make them a reality.

What are the main industries you serve?

To provide the best services in the market we mainly focus our software development for several primary industries:
HR Management Solutions
E-commerce Development Solutions
Healthcare Application Development
Besides, we have a lot of successful projects in other industries.

WWhat is HRMS and why do I need it?

Our Human Resource Management Software, Clusterdex is a new-age, enterprise-ready HRMS suite that enables Large as well as Small enterprises to automate their day-to-day HR processes, simplifies human interactions, delivers actionable insights to build better workplaces and achieve their strategic HR goals faster and smarter.

How do you assure privacy and confidentiality?

We sign NDAs and Confidentiality Agreements as and if required by you. All our employees are bound by company Confidentiality and Non-Disclosure clauses. Additionally, for sensitive projects, we can sign custom NDAs.

Do we need to meet in person?

We work across the globe and there’s no need to meet the client physically in person. For regular interaction with the client, we use digital technology to connect through Skype, Meet WhatsApp etc.. We do it even with our local clients, as it saves time & costs both.

Do you provide technical support and maintenance?

Yes. We provide technical support and maintenance services on request.

Do you have any testimonials from satisfied customers?

Absolutely! Take a look at what our clients have to say Testimonials